Delete Account

You can delete your Hoscle account and data at any time.

Option 1 — In the app (fastest)

  1. 1Open Hoscle and sign in.
  2. 2Go to Profile → Edit Profile.
  3. 3Tap Delete Account and confirm.

Option 2 — By email

Email support@hoscle.com with the subject "Account Deletion Request" from the email address (Google account) you use with Hoscle. We may ask you to confirm your identity, and we'll delete your account within 30 days.

What gets deleted

  • Your profile (name, email, phone, photo, country and currency)
  • Your properties, units, property photos, inventory and checklists (hosts)
  • Schedules, checklist results, cleaning photos and the location saved with them
  • Payment records, ratings and points
  • Chat messages and notifications
  • Cleaner invites and your host / cleaner connections

Schedules and chats are shared between a host and a cleaner, so when either of you deletes your account, the schedules, photos and messages between you are deleted too.

Deleted data may remain in encrypted backups for up to 30 days. Subscription purchase records may be kept longer where required for tax, accounting or legal reasons.

Have a subscription?

Deleting your account does not cancel your Google Play subscription. Cancel it first in the Google Play Store app: Profile → Payments & subscriptions → Subscriptions → Hoscle.